This advertisement is for recruiting for the position of ICT Technical Assistant.
If successfully selected, you will be seconded to MOE secondary school located in Barker Road.
Contract Period: From 01 Jan 2025 to 31 Dec 2025
Option to Extend: for a further period of 1 year from 01 Jan 2026 to 31 Dec 2026.
Personnel to be deployed at the following hours:
- Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 45 minutes lunch break
- Fridays: 7:30am to 4:15pm, inclusive of 45 minutes lunch break
- Service not required on Saturdays, Sundays and gazetted public holidays.
The services required are set out as follows:
ICT Technical Assistant to manage the school's daily ICT operations and processes supporting the school's 1:1 Personalised Digital Learning Programme, with particular focus on students' Chromebooks.
The services include:
- Managing the school's ICT resources, including inventory and asset management, maintenance of ICT equipment, replacement and condemnation of ICT equipment, and loaning of ICT equipment.
- Updating information on the school website and school portals.
- Managing and maintaining non-SSOE equipment and devices, e.g. Chromebooks, MacBooks, Windows laptops, projectors and visualisers.
- Managing and monitoring students' usage of Chromebooks in the school and maintaining whitelist/blacklist via DMA software.
- Providing first-line technical support for students' Chromebook devices and liaising with vendors for repair/collection.
- Providing support for AVA/IT/Live-stream setup during school functions/events.
- Providing ad hoc technical support to staff in the school when necessary.
- Conducting ad hoc IT training for staff and students (when required).
- Conducting stock-taking for all ICT resources (equipment and software) twice yearly.
- Performing any other ICT-related administrative or operational duties as required.
The personnel shall minimally have the following qualifications, skills and experience:
- At least GCE “N” Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
- Good interpersonal, communication, analytical and negotiation skills
- Ability to multitask, work both independently and as a team
- Candidates must have at least 2 years of relevant working experience.
