A Chief Operating Officer, or COO, is a senior executive who oversees the company’s daily business operations and administration, to optimise the organisation's operational capabilities.
Responsibilities:
The COO of the company is a senior-level executive who provides management, leadership and vision to ensure the organisation meets its short-term and long-term objectives. They help create enduring policies and the company culture that strengthens operational efficiency and generates revenue. Their main duties and responsibilities include:
- Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
- Assessing and enhancing the efficiency of internal and external operational processes
- Leading and motivating staff to achieve sales and organisational objectives
- Overseeing the recruitment process to attract the best candidates and reduce employee turnover
- Mentoring and inspiring employees to key into the vision of management
- Establishing policies that improve and promote company vision and culture
- Evaluating company performance and recommend strategies to improve results
- Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies
