THE RESPONSIBILITIES:
Here are how your day-today responsibilities of the role will look like, but are not limited to:
- Participate and conduct various general administrative tasks using Expereo’s Back Office Systems;
- Pre-qualify sales requests as delegated by Account Managers;
- Create and submit quotations to Account Managers or customers in timely manner;
- Submit availability check requests and process orders;
- Manage the correspondence between Account Managers and customers;
- Answer sales queries including phone and email communications;
- Provide data and reports to support the Sales Team;
- Follow up on any issues raised during quoting and provisioning phases;
- Ensure customer requirements are well distributed and understood among departments;
- For large opportunity, work together with Sales Project Manager in pre/post-sales planning. This includes but is not limited to project rollout planning, creating, following up, and reviewing budgetary and firm quotation before submitting to the Account Managers;
- Keep Sales information on the Back Office System clean and updated;
THE SKILLS AND EXPERIENCE:
- You are an eager person with a focus on results and client satisfaction;
- You have completed higher tertiary education (Nitec, Diploma) or higher, and can demonstrate by experience a similar level;
- You hold a minimum of 1-2 years of relevant experience;
- You have experience in an international environment, preferably within an international Telco environment;
- You have excellent communication skills in English, another language is beneficial;
- You are well organised, meticulous, excellent communication skills and is a team player;
- Able to start work immediately/within short notice