Job Objectives:
Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.
Primary Responsibilities
- Manages the Security Department, alongside with Security Manager.
- Oversees the security department and their day to day operations.
- Trains all security personnel in their areas of responsibilities.
- Reviews policies, procedures, and instructions on a regular basis.
- Evaluates possible hazards or threats to security.
- Promotes a safety attitude amongst all employees.
- Ensures safety of persons in the hotel and property assets.
- Reports irregularity in employee or guest behavior.
- Handles loss, damage and accidents.
- Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
- Investigates theft as reported by guest or employee.
- Documents all action in the department, including: emergencies, loss, theft, or accident.
- Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
- Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
- Reviews emergency procedures regularly.
- Delivers security training and promotes awareness within the hotel.
- Performs other duties as assigned by Security Manager.
Job Requirements
- Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
- At least 3 years’ experience in a similar position in security & safety operations.
- Basic knowledge of local laws, investigative methods and fire safety.
- Criminal-free record
- Have good English communication skills both in written and spoken
- Possess professional disposition with good communication and interpersonal skills
