REPORTS TO: Hotel Manager
RESPONSIBILITIES:
- Cleans guestrooms and replenishes room amenities according to the operational standards.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Perform thorough cleaning duties and responsible for the cleanliness and maintenance of his work area.
- Report about any defect in room, any damage and any lost & found item left in checked out rooms.
JOB REQUIREMENTS:
- High attention to details.
- Hotel or serviced apartments experience and knowledge would be an advantage.
- Meet the attendance guidelines of the job and adhere to departmental and company policies.
- A team player and takes initiative to assist other team members when required.
- Well-groomed and professional disposition.
- Commitment to work rotating shift and any day, including weekends and public holidays.
- On-the-job training will be provided for those without relevant experience.
