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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior Customer Service Assistant - Driving Range
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Senior Customer Service Assistant - Driving Range

Laguna Hotel Holdings Pte. Ltd.

Laguna Hotel Holdings Pte. Ltd. company logo

JOB RESPONSIBILITIES

  • Provide a high level of customer service and assist in members' and guests’ inquiries
  • Collect ball fees, Toptracer Range fees, and ball card top-up fees
  • Assist with bay reservations for members and the public (phone, email, in-person)
  • Supervises and directs junior level CSA in the golf shop as well as field attendants
  • Assist to manage the receiving and processing of new inventory in the shop
  • Assist to stage and prepare club activities and leagues being organized at the driving range
  • Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

  • Post-secondary education is an asset but not required
  • Strong customer service skills in person and over the phone
  • Proficient in basic computer software (MS Office and similar)
  • Reliable, punctual, and eager to be part of a service-oriented team

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