Responsibilities:
- Identify and develop new business opportunities.
- Cold calling to arrange meetings with potential customers and prospect.
- Maintaining and developing relationships with existing customers and prospects to ensure satisfaction and repeat business.
- Prepare and deliver compelling product demonstrations and presentations to customers.
- Prepare and provide sales quotations to customers.
- Negotiating contracts, the terms of an agreement and close sales.
- Establish sales objectives through effective forecasting.
- Providing support, information, and guidance to customers.
- Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
- Interfacing with vendors / suppliers and building up relationships.
- Team player and able to work under fast-paced environment.
- Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
- Collaborate with internal, including technical support and product development to ensure customer needs are met.
- Up-keep of customers and partners/supplier’s database – updating where necessary.
- Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
- Ensure all customers are handled in customer-oriented manner.
Requirements:
- Possess strong technical expertise in the IT industry, including its products and services.
- Excellent interpersonal, communication, and problem-solving skills, with strong negotiation abilities.
- Confident and driven sales approach, with the ability to work independently and thrive in competitive markets.
- Self-motivated, ambitious, and detail-oriented, consistently aiming to meet and exceed goals.
- Organized and efficient in time management, with a customer-focused mindset and a positive, reassuring attitude.
- Practical, responsive, and resourceful, demonstrating high energy and persistence in completing tasks.
- Strong presentation skills and excellent telephone and face-to-face communication abilities are essential.