Job Title: Game Operations Associate
Company Description
Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.
- Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
- In just three years, we've risen to become one of the top two games of our kind in the local market.
- We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
- Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
- We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.
Join us as we continue to push the boundaries of mobile gaming!
About this role:
We are looking for a Game Operations Associate. In this role, you are responsible for the daily operation and management of game products, continuously monitoring and optimizing product performance. You will also propose product improvement plans through data analysis and user feedback to enhance user experience and achieve data growth.
Job Responsibilities:
- Monitor and analyze operational data, respond promptly to abnormal fluctuations, and provide data-driven solutions.
- Follow up on the performance of new features, events, and game launches, collect user feedback, conduct data reviews, and promote product iteration and optimization.
- Manage related configurations in the operations backend, including commercialization, tracking statistics, and warning monitoring.
- Assist in resolving user issues, extract user needs from feedback, and drive product improvements to optimize user experience.
- Collaborate across departments, closely working with marketing, business, and technical teams to ensure information synchronization and effective implementation of requirements.
Qualifications:
- Bachelor’s degree or higher, with a preference for majors in data analysis, computer science, marketing, or related fields.
- Fresh graduates are welcome! As long as you are passionate about the gaming industry with strong industry insights.
- Data-sensitive and skilled at identifying and diagnosing issues through data.
- Strong sense of responsibility and self-motivation, with good communication skills and a team spirit.
- Proficient in using Chinese as the working language due to the need to speak with Chinese speaking stakeholders
