OVERALL JOB PURPOSE
· Manage the F&B operation
DUTIES & RESPONSIBILITIES
· Manage everyday operations, accounting and financial matters of F&B stalls.
· Supervise employee activities to conform to established standards and policies.
· Identify and rectify operational and employee issues.
· Coordinate with finance teams to ensure compliance with established procedures.
· Train and guide staffs in their job duties.
· Ensure employees follow operational practices, hygiene rules, and quality standards.
· Develop and implement training programs for employees.
· Manage F&B store operations to ensure excellent service in economic and profitable manner.
· Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
· Assist in ordering and stocking F&B products;
· Plan schedule for staffs (3 stalls) according to business needs.
· Submitting Monthly Sales Reports to F&B Manager.
· Conduct Monthly Stock Take.
· Conduct regular checks on maintenances for F&B equipment.
· Assist in operations of PSD or F&B events assigned by F&B Manager.
· Any other duties as assigned by superior.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
· Min Diploma holder, any field.
· Minimum 5 years of relevant experience in the F&B/ hospitality/ Tourism industry.
· Confident and well-groomed.
· With experience to lead, train and motivate team members.
· Able to Multi-task and work independently.
· Must be able to work nights, on weekends & Public Holidays.
· Proficient in MS office.
