The Senior System Ops Engineer takes care of daily operations and offers expertise in deploying and supporting the infrastructure and applications used by employees, ensuring reliable access. He/She will play a key role as an individual contributor, ensuring smooth operation of IT systems.
Job Responsibilities
- Manage SMS Gateway, internal and external DNS and Enterprise Vault
- Monitor expiry, renewal and replacement of public SSL certificates to Servers/VMs
- Redirect of web services
- Facilities management, e.g. UPS, Server rooms, Data Center, network equipment rooms, CCTV, etc
- Monitor Server and SAN hardware maintenance contract and propose for renewal or tech refresh before contract expire.
- Asset inventory management for network equipment, Server, SAN and etc
- Hardening and vulnerabilities patching for SUSE Linux, MS SQL and Windows servers.
- Point of contact for incident calls.
- Virtualization - VMware, Citrix, Nutanix, etc.
- Cloud services – Azure, Exchange online, SharePoint Online, Entra ID, Netskope CASB.
- Work with security platforms like Microsoft Defender, Qualys, etc
- Create, update and review System SOPs.
- Monitor systems’ alerts and take necessary actions.
- Prepare status reports for management.
- Coordinate and manage vendors.
Job Requirements
- Degree in Information Technology or related disciplines.
- At least 8 years of relevant experiences in IT Infrastructure administration and operations.
- Good knowledge of Windows, Linux, VMware servers with good understanding of group policy, system hardening, Python and PowerShell scripting.
- Cloud certification from Azure (prefer), AWS and/or other similar certifications will be an advantage.
- Proactive and a team-player with good analytical and problem-solving skills.
