This is a 1-year renewable contract - there will be longevity in this role as the niche domain knowledge will be transferred to you whilst on the job.
This is also not an Infra role.
Join our dynamic IT Maintenance and Support team at a premier leisure and entertainment destination. You'll work on cutting-edge technology projects in an innovative environment. Be part of a team that supports an exceptional experience for visitors in a unique setting.
Responsibilities
- Monitor system health and performance
- Support in applications/systems deployment
- Facilitate user acceptance testing and performance testing
- Facilitate system enhancement requests and perform vendor management
- Support in troubleshooting of applications during incidents
- Ensure that systems and processes adhere to applicable regulatory requirements and internal processes
Requirements
- Keep an eye on our system's health and performance, making sure everything runs smoothly (24/7 rotational shift*)
- Assist in rolling out new applications and systems to ensure they work seamlessly
- Help coordinate User Acceptance Testing and performance testing sessions
- Handle system enhancement requests and work with vendors to get things done
- Support SQL troubleshooting efforts during incidents to keep operations smooth
- Ensure our systems and processes comply with regulations and internal standards
*Each 24/7 standby support will last for a week. Depending on how large the team is, the next time you perform this shift will be 3-4 weeks later. Shift work will not be on-site but in the comfort of your own home unless there is a deployment which requires you to be on-site. Will explain more over the first initial call.
