ROLES & RESPONSIBILITIES
- Be the neutral party in investigating and documenting the root cause of customer complaints and disputes
- Support in process documentation
- Be the neutral party in reviewing the issue and solution of improvement areas raised by respective departments in Improvement Areas System
- Collaborate with stakeholders from different departments in improving and optimising processes
- Follow through and ensure effective implementation of changes to the improvement required in solving root cause identified
- Streamline process flows by identifying non-value adding activities to achieve business efficiency
- Be the subject matter expert for business systems (AX, RMS Cloud and etc.)
- Run business improvement and optimisation projects to resolve business constraints, pain points and gaps to drive business competitiveness
- Manage end-to-end change management process of business improvement and optimisation projects
WORKING REQUIREMENTS
- Diploma or Degree
- Knowledge in Power BI
- 0 - 2 years working experiences in ship chandelling, marine/shipping or grocery retail industry
- Strong verbal and writing (documentation) skills in English
- Ability to read and speak Chinese (Mainly due to close collaboration with Chinese speaking counterpart)
- Willing to learn new things from system and technological perspectives
- Have good interest in business process, process improvement and open for changes
Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Wong Ying Huan (Hestia)
EA Personnel Reg No: R24122431
