Main Duties and Responsibilities:
- Responsible for the process of evaluating credit application submitted by customers, analyzing financial performance of credit applicant and recommending of credit terms to be granted.
- Maintaining complete records and history of all credit matters.
- Responsible for the overall ageing of Debtors and ensuring that the Average Debtors’ Days is maintained at lesser than 45days.
- Develops, update and implements credit policies and procedures from time to time when situation demands and to incorporates the change into existing policies.
- Organizes and establishes process and procedure for an efficient and effective collection apparatus by including collection letters/emails, telephone contacts and follow up.
- Follow-ups on collection of Account Receivable regularly with both internal and external customers and ensures payment of all accounts listed in the Aging List (30 days and above).
- In-charge of investigating dispute charges and corresponding with clients.
- Liaises with banks and credit card companies in regards to all credit-related matters.
- Responsible for cheque collection arrangements and ensures that the AR Officer updates accounts in the system AR accounts correctly.
- Review daily Open Folio and PM/PB accounts and follow up with operations to resolve outstanding issues
- Reviews all accounts under the solicitor’s hand or collection agency periodically and advises the Financial Controller the status and progress of each individual account.
- Responsible for submitting a list of bad and doubtful debts for review and approval for write-off in accordance to established policy.
- Organise monthly Credit Meeting to update management on all doubtful accounts and proposes recommendation on appropriate follow up actions.
- Supervise and provide guidance to the Accounts Receivable team.
- Monitors all contra deal transactions against their contracts and ensures proper statements are sent to contra-deal parties.
- Identification of payment received in bank account for deposit/payment for credit accounts.
- Reports to the Financial Controller on all matters affecting credit collection and performs any assignment given by the Financial Controller from time to time.
Requirements:
- Diploma in Business Studies, Accountancy, Hospitality Management or equivalent
- At least 3 years of relevant working experience in the hospitality industry
- Proficient in accounting principles with working knowledge in a computerized accounting environment.
- Resourceful, analytical with good business sense
- Able to work independently
- Possesses good communication, inter-personal skills and leadership skills
- Computer literacy on Microsoft Office applications
