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Jobs in Singapore   »   Jobs in Singapore   »   Maintenance / Repair Job   »   SAP Maintenance Lead
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SAP Maintenance Lead

Itcan Pte. Limited

lient has embarked in the implementation of SAP Treasury (S/4 HANA) in 2019 and has successfully gone live on several key modules: SAP In House Cash (IHC), SAP Treasury and Risk Management (TRM), SAP Advance Payment Management (APM) as well as several sub functions such as multi-lateral netting, cash flow analyzer, payment and receipt on behalf, FX hedge cockpit… Client has four regional treasury centers around the world and Client International Treasury Limited is a regional treasury center of Client and it is also responsible for centralizing and managing the business requirements of the system. System provides various types of financing (Group Loan, Fund Placement, Reinvoicing and AR Factoring), cash management (Cash Pooling and Netting), risk management (Foreign Exchange Transaction and Guarantee) and corporate treasury outsourcing services to Client Group companies. The system is under continuous improvement and maintenance, ranging from operational support to add new data and updating mapping tables, as well as configuring new features arising from the dynamic context of corporate treasury, and performing regression testing linked to regular system updates. We are currently seeking qualified professionals to lead our Treasury operation system as a Maintenance Team Lead.

Role and Responsibilities: • Manage a team of System Operation/Maintenance Support based in various locations. • Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support. • Advise and guide existing and new team members on SAP Treasury • Monitor and track support team performance. • Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore, • Escalate and track system defect with service providers and SAP, • Review and approval internal documentation. Requirements • Around 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S4 HANA. • Solid SAP foundations with SAP FICO experience. • Prior experience in handling support and application management support for a vendor or a system integrator. • Team leadership skills, promoting a sharing and learning culture across members. • Ability to summarize large amount of information and communicate effectively to various internal stakeholders. • Ability to correctly understand business requirements and recommend optimal solutions. • Problem solving oriented and able to articulate various solutions with pros and cons. • Ability to work under tight timelines.

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