Completes store operational requirements by scheduling and assigning employees.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Promotes optimum staff performance by coaching, counseling, and disciplining employees.
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
- Ensures availability of merchandise and services by approving contracts.
- Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
- Markets merchandise by studying advertising, sales promotion, and display plans.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Leads operations by initiating, coordinating, and enforcing program procedures.
[Work Hours and Benefits] You should tell prospective managers about their work schedule and any travel requirements or odd hours in the next paragraph of your retail store manager job description. Job descriptions that include details on the shifts and work hours perform better. Next, include office perks that are unique to your company or position, for instance, shopping credits or discounts, profit sharing opportunities, or generous vacation time.
Retail Store Manager Qualifications and Skills
- Strong customer service skills
- Superior management skills
- High level of flexibility
- Ability to adapt to different customers
- Great written and verbal communication skills
- Natural talent for motivating and developing teams
