Passionate about providing exceptional care and support to every patient, every time? Look no further!
We are hiring for our client in the healthcare industry, who is looking for a passionate Patient Service Associate to join their growing team.
You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing administrative support and patient care services.
Job Responsibilities:
- Schedule patient appointments and make reminder calls.
- Obtain patient address, contact details, insurance information and medical history
- Maintain patient data up-to-date and verify patient information at every visit
- Identify patient’s insurance coverage and collect co-payments
- Process credit card payments and balance daily cash deposits
- Perform timely billing in Clinic Management System and in insurance portals
- Inform patients about delays and waiting times
- Support triage to gather patient information for clinical judgment to priority of care
- Respond to patient queries and concerns in a professional manner
- Stay updated with information regarding insurance programs and funding sources.
- Assist patients in filling forms
- Management of patients’ records in accordance with PDPA act
- Maintains clinic(s) supplies inventory by checking stock to determine inventory level
- Dispensing of medication with second checker
Job Requirements:
- Good written and spoken English
- Good interpersonal skills and ability to work with colleagues from cross departments
- Able to commit to 5.5 days office hours, or AM/PM shift will be added advantage
- Experience in healthcare will be a bonus.
We regret that only shortlisted candidates will be contacted
I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.
