We are looking for Application Support Engineer for one of our clients and you will be in charge of
Key Responsibilities:
- Responsible for Alert Monitoring and Event Monitoring;
- Alert to ticket creating and ticket dispatching (management);
- Responsible for timely escalation of ticket to appropriate level;
- Responsible for delivering Productivity improvement and Incident / Event reduction;
- Responsible for shift management
- Works with internal business and technology staff to accurately gather and interpret requirements, specifications, and database models
- Supports innovative and optimal data solutions
- Integrates ETL/ControlM/EAI development with existing codebase to maximize object reuse
- Documents ETL/ControlM/EAI processes, programs and solutions as per established standards
- Performs tasks required to conform to the company’s configuration management and software release processes
- Monitors and administers ETL/ControlM/EAI platform to verify execution and measure performance
- Works with internal team, vendors, consultants, and external partners to quickly identify and resolve data integration and ETL/ControlM/EAI issues
Technical Skills
- 2 plus years+ experience in API
- Must possess extensive knowledge of webServices, SOAP, REST, Service Oriented Architecture
- Knowledge of Control-M and Datastage is a plus
- Proficiency in webMethods and Java
- Knowledge in SQL
- Proficient in converting flat file, XML, and fixed length formats
- Understanding of model driven development
- Understanding of ETL best practices
- Hands-on experience with development best practices
- Proficient in working with technical and business teams to extract and document data integration/exchange requirements
- Candidate must be willing to work on rotational shift hours, roster will be shared with the team.
