Job Description.
- Monitors, controls, and manages business operations to meet customer expectations and company goals.
- Ensures compliance with company standards and procedures.
- Assists Operations managers in day-to-day coordination and management of business operational activities.
- Builds and maintains strong customer relationships through regular meetings and communications.
- Evaluates current operational performance and provides strategic plans for improvements.
- Provides direction and guidance to internal teams to achieve performance targets.
- Identifies problems in the operations process and resolves them in a quick and timely manner.
- Follows standard operating procedures for efficient business operations.
- Maintains clear and accurate operations documents/procedures for reference purposes.
