Morgan McKinley is seeking an Assistant Manager /AVP (Life Claims) for a 12 month contract assignment with a possibility to extend or to go perm!
Key Responsibilities:
- Oversee the end-to-end claims adjudication process for various Life Claims, including Death, Critical Illness, Total Permanent Disability (TPD), Life Hospital and Surgical, and Personal Accident claims, ensuring prompt and accurate handling.
- Conduct thorough control and remediation activities within the Claims Department to ensure compliance with internal standard operating procedures (SOP), regulatory requirements, and company policies.
- Perform daily and monthly claims quality assurance checks, verifying alignment with KPIs and claims SOP. Implement corrective and preventive measures as necessary.
- Address claims inquiries efficiently from both customers and distribution channels, ensuring a high level of service.
- Support various departmental activities, including administrative tasks related to life claims, as needed.
Qualifications:
- Degree or Diploma in a relevant field with significant 5 years experience in life and/or group term life claims; insurance industry experience is highly preferred.
- Mid-level claims assessors seeking greater challenges in claims, compliance, and risk mitigation will find this position a perfect opportunity for exposure and professional growth.
- Experience working in insurance companies with a strong interest in risk and compliance, particularly in claims management.
Preferred Skills:
- Strong analytical, written, and verbal communication skills are essential for success in this role.
- Highly independent and resourceful, with the ability to embrace and drive change.
- Customer-centric approach with meticulous attention to detail and ability to perform effectively under pressure.
- Excellent interpersonal skills to engage and communicate with a diverse range of stakeholders.
- A high level of integrity, accountability, and teamwork is crucial.
Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.
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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
