The incumbent will assist the medical social workers (MSW) in carrying out administrative work, in the delivery of
social services to residents and their families. This includes processing of information and statistics on
various electronic platforms. He/she may be required to gather information from patients and their families
and assist them with the financial assessment procedures. He/she may also be required to conduct
home visits.
Job Description
- Attend to in person and phone call enquiries regarding referrals, service and charges.
- To support MSW in admission, casework and discharge planning for residents.
- Making home visits, accompanying and escorting resident on errands.
- Providing administrative support in generating, compilation and simple analysis of statistics.
- Help resident apply for financial assistance applications and AIC Long Term Schemes.
- Maintain and update register and records of residents.
- Ensure timely and accurate confidential documentation of resident assessments, financial records, care plans and statistics.
- Assist with data entry and other office clerical duties.
- Other duties as assigned by the Home.
Job Requirement
- Minimum Diploma in any related field.
- With relevant working experience will be an added advantage.
- Passionate to serve the elderly.
- Good communication skills.
- Effective bilingually; ability to speak dialects is desirable.
- You will be required to use Microsoft Office effectively and to learn other information systems which the Home is using.
