Job Description:
- Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
- Alert management of issues and concerns that require escalation for complete resolution
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Undertake projects or other responsibilities as assigned.
Job Requirements:
- Preferably ’A’ Levels or Diploma holder with relevant working experience.
- Good interpersonal and communication skills.
Interested candidates do attach your resume to [email protected]
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)
