- Opportunity to work in a Leading Insurance Company
- Good technology exposure
About Our Client
Our client is a Singapore insurance company. They are a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services they provide consumers control over their financial well-being at every stage of their lives.
Job Description
- Lead the build-and-deploy technicians and provide training as necessary
- Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
- Resolves issues related to desktop computing, software, and hardware
- Support all end-user BAU activities such as software upgrades, patching, computer imaging, deploying build images and software using InTune
- Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity issues, etc.
- Manage IT assets purchase orders, delivery, and installation with 3rd party supplier
- Produce operational documentations and evidence for internal and external audits
- Consistently consult direct manager in evaluating requirements and execution
- Support all business areas with technical expertise and provide outstanding service to end-users
The Successful Applicant
Experience
- Around 7 years of experience in IT environment
- Excellent knowledge in troubleshooting on Windows, Mac, operating system.
- Basic network infrastructure skills
- Ability to work proactively with direct manager, business users and stakeholders
- Ability to stay calm under pressure and very well organized in advancing tasks assigned.
- Ability to communicate and supervise 3rd party vendor effectively
- Ability to manage asset inventory very well
- Knowledge in ServiceNow, JIRA, Confluence
- Strong skills in Microsoft Excel.
Education
- Proven track record in leading small team of technicians
- Experience in technology refresh projects
- Ability to create and document processes
What's on Offer
- Good work culture
- Opportunity to learn and grow
- Creative and innovative workplace
Contact
Cheryl Sim (Lic No: R24123823 / EA no: 18C9065)
Quote job ref
JN-102024-6561520
Phone number
+6566439748
Michael Page International Pte Ltd | Registration No. 199804751N
