A Laundry Delivery Attendant is responsible for ensuring efficient and professional delivery and pickup of laundry from customers, either for a laundry service or dry cleaning facility.
Job Description & Responsibilities
- Retrieve soiled laundry from customers and deliver cleaned laundry to hotel, restaurant, or commercial clients.
- Provide excellent customer service, handling questions, requests, or issues with professionalism and a friendly attitude.
- Ensure proper care of laundry during transport, preventing damage or loss, and making sure that all items are accounted for.
- Maintain accurate logs of pickups and deliveries, including customer signatures, laundry counts, and any special instructions.
- Follow assigned delivery routes efficiently and ensure all deliveries are made within the scheduled time frames.
- Adhere to hygiene standards when handling laundry, ensuring clean laundry is kept separate from soiled laundry.
- Report any issues encountered during deliveries, such as incomplete or incorrect orders, to the laundry facility and work to resolve them quickly.
- Keep the delivery vehicle clean and well-maintained, reporting any issues or malfunctions to management.
- Strong customer service and communication skills.
- Basic organizational skills for handling orders, paperwork, and delivery schedules.
- Ability to work independently and manage time effectively.
- Physical stamina to lift and carry heavy laundry bags and stand or drive for extended periods.
- Ability to stand, walk, and bend for extended periods.
- Ability to lift heavy bags of laundry
