The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.
What you’ll need to bring to the role & Experian
· Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers
· Carrying out proper investigation, analysis and observation of house visited
· Maintain accurate records of all collection activities and client interactions
· Updating the office immediately on information obtained on house visits
· Attending urgent or impromptu meetings held in the office
· Collaborate with the internal team to improve collection strategies and processes
· Achieving collection targets driven by corporate goals
· Ensure compliance with all relevant laws and regulations during collection activities
· Any other matters assigned
