Negotiation and activation leadership
- Work with the team lead on the negotiation strategy and go to market philosophy for the individual client
- Co-Lead annual client specific negotiations to ensure best outcome in line with or better than market / PMX benchmarking, delivering on client investment KPIs
- Ensure consistency of activation process and product across all markets
- Help drive market leading reputation for excellence for the Groupes activation capabilities, media partner relationships and value creation
- Uncover new and enhance existing JBPs for the client, including integration of Groupe strategic benefits to drive impact and a competitive advantage for the client
- Ongoing value tracking and consistent management of client KPIs, for internal and external merchandising
Client leadership
- Develop and maintain senior client contact including procurement lead
- Ensure that all client investment KPIs are exceeded
- Ensure media auditing processes are managed by the teams and attend client audit meetings
- Proactively support Client leads to manage client related activation issues when required
Internal & external relationship management
- Maintain productive working relationships and regular contact with senior media owners
- Escalation point where necessary to ensure issues are resolved in a fair and objective manner
- Work closely with Team Lead to support efficient and effective team structure and operations, and client satisfaction (indicated by client survey results) is consistently high
- Contribute and drive an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
- Drive a Publicis POV and leadership on key industry topics
- Ensure that the agency’s PMX Media Partner targets are being tracked and met by client and team
- Ensure that the team are using PMX's best practice briefing and negotiation process to ensure best outcomes can be achieved for both our clients and the agency
