- Develop new online and offline courses, including video editing, and update existing courses for digitization.
- Track employees' training progress and results using the LMS, and manage training records for both Singapore and overseas.
- Assist in updating SOPs and manuals monthly and provide support in organizing and facilitating training sessions/workshops.
- Report work progress to the superior weekly and assist the assistant manager with tasks and branch inspections.
- Consolidate monthly evaluation reports (Hall, Roast, Kitchen) and create the training calendar.
- Collaborate with overseas trainers to provide materials and conduct franchisee operation training and restaurant audits.
- Handle ad-hoc projects and tasks related to people growth and development.
Requirements:
- Bilingual proficiency in both Chinese and English, with strong listening, speaking, reading, and writing skills.
- Proven track record of teaching groups of 30+ students, with at least 10 courses delivered across both offline and online platforms.
- Expertise in independently creating exam content, developing new course materials, and managing student records.
- Skilled in video production and editing (please provide examples of previous work).
- Proficient in Microsoft Office and at least one video editing software, with demonstrable outcomes.
- A highly positive attitude, strong emotional intelligence, and a problem-solving mindset, able to execute tasks assigned by management effectively.
- Candidate must possess at least a Bachelor's degree in Training-related field or over 2 years of working experience.
- Preferably able to start work immediately or at short notice
