Roles & Responsibilities
- Responsible for product design of overseas F&B App project including offline and online ordering
- Communicate with product development and operation business teams across borders to promote product development, optimization and implementation
- Collect and analyse customer feedback, and continuously optimize the user experience and interface design of the product
- In-depth understanding of user needs, propose and implement improvement plans
- Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand
- Continuously optimize product functions and user experience through data-driven decision-making
- Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers
- Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials
- Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction
Requirements:
- Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
- Possess work experience in APP or related industries is preferred
- Past work experience in overseas brand catering design is an advantage
- Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
- Strong presentation and problem-solving skills
- Attention to detail and a commitment to producing high quality work under pressure
- Excellent English and Chinese communication skills. Able to communicate effectively with global teams
- In-depth understanding of market dynamics and user needs of catering APP
- Ability to formulate effective product strategies
- Familiar with product development processes and agile development methods with excellent project management capabilities
- Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities
