- Hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
- Knowledge on Tetherfi Products will be added advantage
- Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
- Implementation experience in Avaya Contact Centre Products is a MUST.
- Independent, proactive and self-starter with excellent interpersonal and communication skills.
- Strong analytical and good problem-solving skills.
- Ability to work in a fast-paced and team-oriented environment.
- Must be a team player
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