Job Description
MainNet Digital is seeking a highly organized and detail-oriented Operations/Onboarding Executive to support the smooth onboarding of new clients and ensure efficient operational processes.
The role involves managing the end-to-end onboarding process, ensuring compliance with regulatory requirements, and enhancing the client experience. This role will also assist with operational tasks to support the wider business functions.
Key Responsibilities:
- Manage the entire client onboarding process, ensuring all necessary documentation is collected and reviewed in accordance with regulatory standards.
- Conduct KYC (Know Your Customer) checks and AML (Anti-Money Laundering) procedures to ensure compliance with legal and regulatory requirements.
- Serve as the main point of contact for new clients during the onboarding process, providing clear communication and support.
- Coordinate with internal departments such as compliance, legal, and operations to ensure a smooth onboarding experience for clients.
- Develop and implement efficient onboarding workflows and processes, improving turnaround times and enhancing client satisfaction.
- Maintain accurate records of onboarding activities, client documentation, and compliance checks in accordance with company policies.
- Assist in operational tasks such as data entry, record keeping, and liaising with service providers to ensure efficient fund management processes.
- Identify and troubleshoot issues related to onboarding or operations, working collaboratively to implement solutions.
- Support the Operations Manager in day-to-day operational tasks, including preparing reports and processing transactions.
- Stay informed about regulatory changes and industry best practices to ensure that the onboarding process remains compliant and efficient.
Key Requirements:
- Bachelor’s degree in Business, Finance, or a related field.
- 2+ years of experience in client onboarding, operations, or a similar role within financial services, fintech, or asset management.
- Strong understanding of KYC, AML, and other regulatory requirements related to client onboarding.
- Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Detail-oriented with a focus on accuracy and compliance.
- Proficiency in Microsoft Office Suite and experience with CRM or onboarding software.
Preferred Qualifications:
- Experience in digital currency or blockchain-related businesses.
- Familiarity with global compliance standards and regulatory frameworks.
At MainNet Digital, you’ll be part of an innovative and collaborative team shaping the future of digital currency trading. This is a unique opportunity to lead product innovation at the forefront of the crypto space and contribute to a company committed to revolutionizing financial markets.
If you are passionate about digital assets, technology, and bringing visionary products to life, we would love to hear from you!
Please send your CV to [email protected]
