- Need to speak to HK and PRC personnels
- 5.125 working days
- Monday to Friday, 8.45 am to 5.30 pm
- 1 Sat per month, 8.45 am to 12.45 pm
- Shuttle bus service @ Boon Lay MRT
Responsibilities
- Interact with customers via phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints.
- Listen to customer concerns, investigate the issue, and propose solutions to resolve problems in a timely and satisfactory manner.
- Develop a thorough understanding of the company's products or services to provide accurate information to customers.
- Process customer orders, including taking orders, entering them into the system, and ensuring timely delivery.
- Use computer systems to access customer information, process orders, and respond to inquiries.
