About us
Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.
The Roles: Host or Hostess makes sure that their guests feel welcomed, cared for and valued by creating a warm and welcoming environment for guests from the moment they enter the restaurant.
Job Description
- Welcome guests in a warm and friendly manner
- Manage reservations effectively and in a timely manner
- Address guests by name preferably
- Usher guests to the correct table and offer beverages
- Manage guest's dietaries and preferences and build a database in the reservation system
- Answer phone calls within 3 rings, promptly and courteously
- To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
- Perform day to day pre-opening and closing activities as per SOPs
- To adhere to service SOPs
- Perform general housekeeping and equipment maintenance duties
- Report on time, in proper uniform and grooming standard
- Work together with other team members to ensure a positive work environment
- Be aware of all food allergies and or dietary requirements and communicate them to your manager
- Have a positive attitude and willingness to learn and adapt
Job Requirement
- Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette and familiarity with health and safety regulations
- Experience in managing reservations and have customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
Benefits
- Basic Salary depend on your overall qualification and relevant experience
- There are staff meals provided for brunch and dinner.
- Comprehensive Medical & Dental Insurance Coverage
- 5 days work week (Work-Life Balance ) + Good Career Progression
