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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Social Service Assistant
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Social Service Assistant

Filos Community Services Ltd.

Filos Community Services Ltd. company logo

Job Summary

Purpose of job:

  • Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
  • Support basic intervention tasks identified by social workers.
  • Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
  • Monitoring of client’s conditions and progress.
  • Provide service linkage for client and caregivers.
  • Provide admin, operational and logistic support for clients, programme, outreach and group work.


Key Responsibility Areas

  • Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
  • Basic befriending and emotional support for elderly.
  • Carry out meaningful activities in engagement process.
  • Support seniors and caregivers during service duration.
  • Perform basic screening tools in health and mental health for seniors and caregivers.
  • Support outreach, service linkage and referrals.
  • Ensure proper documentation of case notes, assessment, records.


Requirements

Experience:

  • Some experience in working with elderly clients and caregivers in the community setting
  • Relevant working experience in healthcare or social service sector.
  • Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma


Competencies

Must Have Competencies:

  • Care assistance – Level 1
  • Intervention Implementation – Level 1
  • Social Service Programme Implementation – Level 1
  • Group Work Intervention – Level 2

Good to Have Competencies:

  • Client Supervision – Level 1
  • Conflict Management – Level 2
  • Social Service Programme Evaluation – Level 1
  • Support Service to Seniors – Level 2
  • Stakeholder Management – Level 1

Critical Core Skills:

  • Communication – Intermediate
  • Collaboration – Basic
  • Customer Orientation – Intermediate
  • Problem Solving - Basic


*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)


Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

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