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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Application Support Engineer
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Application Support Engineer

Idc Technologies (singapore) Pte. Ltd.

Idc Technologies (singapore) Pte. Ltd. company logo

Responsibilities:

  • Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
  • Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
  • Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
  • Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
  • To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
  • Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
  • Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
  • Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
  • Good communication skills, negotiation skills, and stakeholder management.
  • Adhere to organizational guidelines and process during deliver.
  • Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
  • eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

  • Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
  • Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
  • Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
  • Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
  • Good level of command over production Infra; performance monitoring and reporting tools.
  • Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
  • Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
  • Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
  • Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
  • Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
  • Working Experience on any microservice platform mostly in Banking.
  • Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
  • Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
  • Ability to work with stakeholders to stretch role in depth/width.
  • Should be well-versed with latest Finacle and technology trends.
  • Good experience in running automation and service improvements experience.
  • Good experience on working with multiple teams of infra and Functional team.

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