System Engineer(AWS)

POSITION OVERVIEW : System Engineer(AWS)

POSITION GENERAL DUTIES AND TASKS :
Role and Responsibilities

Responsible for day-to-day operational activities in TRUST systems, to ensure optimum system performance and determine the system strategy for business continuity.

- Responsible for daily system health checks and proactive incident reporting.

- Support new operation initiatives and to drive development of system integration, acceptance, performance management practice and performance testing.

- Work with different stakeholders to perform technical support for any TRUST incident or request.

- Support infrastructure services either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.

- Support integration services between external systems either on premise, hybrid, or public cloud environment to support TRUST systems by working closely with different stakeholders.

- Responsible for ensuring backup solution for TRUST data and system are operational state

- Support for any application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA.

- Responsible for tracking and maintaining TRUST asset inventory to ensure all asset are accounted for.

- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirements / Qualifications

Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- Added advantage with AWS Certification - At least 1 years of working experience in Cloud-based services, IT operations and vendor management.

- Proactive and dedicated individual with multi-tasking capabilities

- Working knowledge of and experienced in Public Agency IT/System environment is preferred.

In-depth hands-on experience on:

- Familiar with cloud-based services such as Government Commercial Cloud (GCC), AWS and/or Azure.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS

- Knowledge of disaster recovery, system backup and restore.

- Troubleshooting connectivity and data transfer issues.

- Certification in AWS SysOps is a plus.