Job Requirement
- Retail experience. Prior Gold and Jewellery sales experience
- Prior job experiences in Pawnshop will be an advantage
- Well-groomed and have passion in Jewellery and Pawn Brokerage trade
- Positive attitude, reliable, willing to learn, customer-oriented and a good team player
- Good interpersonal and communication skills with an engaging personality
- Must be able to work retail hours and weekend
- Able to start in short notice will be advantage
- Location: Bukit Batok / Clementi
*Interview will be at Clementi
Customer Service
- Provide polite and professional standard service to all customers
- Handle customer feedbacks, in the most appropriate manner, within operational guidelines
- Determine the different customer's requirements
- Answer incoming calls as per operations standard
Perform Sales, Trade-in, Loan Transactions and basic cleaning of Jewellery
- Retail sales of merchandise comprising gold, jewellery etc.
- Communicate effectively to customers on the policy of the sales and trade-in transactions
- Perform sales, trade-in and loan renewal transactions
- Handle cash and voucher in accordance with established policies, procedures and practices
- No experience required for craftman jobscope (cleaning of Jewellery). Training will be provided.
