IT Assistant Manager
This role reports to the Head of IT.
Job Description
1. Collaborate with various stakeholders to gather user requirements and understand user needs for new system implementation and modifications for projects
2. Analyse projects' business requirements and work with vendors to assess technical feasibility
3. Plan and lead application/platform upgrades/migrations and new application delivery/enhancements .
4. Ensure that all supported systems related to projects comply with IT policies and best practices
- Provide technical support and guidance to end users during the transition to new or modified systems
6. Perform post live projects/third party applications/systems support and user account reviews for projects/third party applications/systems
7. Assist in the management of end-user devices, ensuring optimal performance and user satisfaction.
8. Collaborate with the IT team to draft, implement, and uphold IT policies and procedures.
9. Communicate effectively with stakeholders to provide updates on infrastructure projects and policies.
10. Participate in planning and executing IT initiatives that enhance user experience and operational efficiency.
11. Maintain documentation for IT processes, policies, and device inventory.
12. Ensure infrastructure and systems are maintain and backup are carried out accordingly.
13. Provide technical support at the Bar Exams and to internal users
14. Assist in any other projects as assigned
Job Requirements
· Degree in Computer Science, Information Systems, or IT-related disciplines
· 3-5 years’ experience in IT related projects
· A good team player who is proactive in identifying problems and recommending solutions and able to work independently, but also with various stakeholders from different departments
· Good knowledge in MS Excel, HTML, Wordpress, ASP.NET, MS Powerpoint, Power BI, application, database and reporting tools will be an advantage
· Good interpersonal skills to handle internal and external users and/or situations
- Excellent communication and team collaboration skills
Interested candidates should submit their CV with portfolio if available. Only shortlisted candidates will be notified for a written and physical test.
