Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.
Responsibilities
- Own, develop and deliver learning solutions to support business strategic priorities
- Design, implement and maintain innovative DBS Academy solutions which align functional knowledge, processes and policies to support business strategy and build core capabilities (e.g. certifications, reskill/upskill)
- Partner with internal stakeholders to drive learning agenda/roadmaps or strategic programmes through Learning Councils, Human Capital Councils
- Partner with DBS Leadership Institute to execute best-in-class leadership development, team effectiveness, and personal effectiveness programmes.
- Drive flawless execution of learning solutions to create a joyful employee journey
- Identify, evaluate and deliver appropriate learning interventions to internal stakeholders through the use of stand-up facilitation, in-house resources and/or external consultants / vendors
- Perform learning needs analysis with internal stakeholders and recommend leadership and management development interventions
- Lead/Partner with other DBS teams to build/embed future-oriented capabilities (e.g. GenAI, Sustainability, etc)
- Lead and manage rollout of learning programmes effectively through efficient execution, focused monitoring via data analytics
- Manage and drive change management/communications as part of building positive culture and core capabilities
- Continually evaluate/assess impact, effectiveness and benefits of curriculum programs with qualitative and quantitative data
- Provide regular reporting/updates with data to stakeholders on rollout progress and programme implementation status
- Lead change via groupwide HR squads and business projects and initiatives
- Collaborate and forge strong partnership for successful delivery of learning solutions
- Manage relationships and work in close collaboration with internal stakeholders and with external learning partners/training vendors
- Represent DBS Academy to stakeholders through clear and concise, client-oriented communication
- Build trusting partnerships within Learning team and with Business Stakeholders, Business Human Resource Relationship Managers, Talent Acquisition Team, Training Admin Team and external vendors/partners
- Ensure all areas of work comply with internal controls, audit and regulatory requirements
- Contribute back to the Learning community and DBS as a learning organisation by sharing best practices, coaching and mentoring junior members, providing support and advice when needed for functional-wide programs, growing line trainers to support specific business priorities
Requirements
- Excellent inter-personal and relationship building skills, strategic, able to lead a conversation and provide customer centric approach to influence and/or assist senior stakeholders
- Able to provide independent and objective advice to key internal stakeholders as needed
- Possess proficient/strong verbal and writing skills
- Ability to represent quantitative information in a visual form that facilitates effective decision making
- Effective team player with strong influencing & negotiation skills and able to work with matrix reporting and highly complex organisation
- Can-do attitude, with a willingness to roll up sleeves to solve process and operational problems in a highly matrixed organisation
- Excellent working attitude with strong work ethics and commitment to meeting deadlines
- Possesses a growth mindset, is agile and adaptable and willing to learn from lessons learnt
- Able to manage programme design and has strong stand-up delivery/facilitation experience
- Experience in change management, leading regional learning projects or programmes across multiple stakeholders, with multiple deliverables and multi-year timelines
- Experience in vendor negotiations and management will be advantageous
- Degree holder with at least 10 years of Learning & Development experience. Relevant experience in the financial industry preferred
- Professional certifications such as Facilitation, Executive Coaching/Mentoring, etc will be advantageous
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
