Working Hour: 8.30am to 5.45pm (Mondays to Thursdays); 8.30am to 5.15pm (Fridays)
Duration: 3 Months
Location: Pioneer
Job Description
- User Support and Management: Act as the primary contact for users regarding research system functionalities and issues. Monitor the service portal for reported queries, troubleshoot functional problems, and provide guidance.
- Training and Documentation: Keep user guides, system documentations, resource page and training materials updated to reflect system changes.
- System Support, Maintenance and Management: Coordinating and participating in research system meetings and testing activities, preparing meeting summaries, and following up on action items with relevant departments.
- Grant management and research related activities: Engage in end-to-end grant management processes to develop a comprehensive understanding of the workflows involved.
- Other ad hoc duties assigned
Requirements:
- Minimum Bachelor degree in any field.
- Proficient in MS Office Applications.
- Working experience in end-user environment, research/ project management or implementing/managing/ supporting IT applications will be advantageous.
Interested applicants please send your resumes to [email protected]
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
