Service Delivery Manager | Application Infra
- Location: Central
- Working Hours: Office hours (Hybrid)
- Remuneration Package: Up to $9,000 + AWS
We are seeking an Application Infrastructure Specialist with a knack for analyzing complex ICT challenges and proposing effective solutions, coupled with strong communication skills to seamlessly coordinate across teams. This role requires adept problem-solving abilities, adaptability to evolving technologies, and a meticulous attention to detail in managing project milestones and ensuring high-quality standards.
Responsibilities:
- Technical Project Oversight: Responsible for overseeing all technical aspects of ICT infrastructure projects from initiation through to implementation. Study business and application requirements, review existing organizational ICT infrastructure, and design and implement ICT architecture to meet current and future needs.
- Vendor and Contract Coordination: Manage designated vendors and ICT contracts to ensure contractual obligations are met, supporting successful project delivery. This includes overseeing vendor performance, adherence to timelines, budgets, and quality standards.
- Infrastructure Evaluation and Enhancement: Evaluate the effectiveness of current ICT infrastructure plans, programs, and initiatives. Identify areas for improvement and propose enhancements to meet evolving infrastructure requirements and technological advancements.
- Coordination and Reporting: Accountable for coordinating technical activities, providing status reports, and ensuring infrastructure and resources are delivered on time, within budget, and according to high-quality standards. Adjust project plans and resources as necessary to meet project team expectations.
- Milestone Tracking and Adjustment: Track key project milestones and proactively adjust technical plans and resources to ensure alignment with project goals and timelines. Maintain communication with stakeholders across the enterprise to manage scope, risks, and resources effectively.
Requirements:
- Degree or diploma in Computer Science or equivalent with a minimum of 5 years of relevant experience in ICT infrastructure operations.
- Proficient in Microsoft Windows and SQL Server clustering technologies. Experience with VMware virtualization suite, including vSAN, and capability to install, design, and support VMware infrastructure. Hands-on experience with enterprise backup solutions, responsible for strategy, performance tuning, and ensuring system RPO and RTO are met.
- Good to have proficiency in AWS and Azure cloud services, including IaaS, SaaS, and PaaS. Experience in deploying, managing, and optimizing cloud environments.
- Knowledge of system vulnerability management and CIS compliance standards. Ensure infrastructure meets security requirements and proactively manage vulnerabilities.
- Strong technical project oversight skills with experience managing ICT projects from initiation to completion. Ability to coordinate technical aspects effectively, ensuring alignment with project goals and technical requirements.
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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781
