x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Guest Services Agent
 banner picture 1  banner picture 2  banner picture 3

Guest Services Agent

Bideford House Pte. Ltd.

Bideford House Pte. Ltd. company logo

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.


Job Responsibilities

  • Facilitate smooth check-ins and check-outs for guests.
  • Deliver exceptional front desk services to ensure guest satisfaction.
  • Efficiently assign rooms and handling administrative tasks.
  • Process guest payments with attention to detail and professionalism.
  • Collaborate with bell service and staff management to ensure seamless operations.
  • Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
  • Accommodating both general and unique requests to enhance the guest experience.
  • Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements

  • Diploma in Hotel Management or equivalent.
  • Working knolwedge with OPERA cloud would be an added advantage
  • Exceptional interpersonal skills to effectively interact with guests and colleagues.
  • Excellent written and verbal communication skills to convey information clearly and professionally.
  • Patience and good listening skills to understand and address guests' needs effectively.
  • Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Sharing is Caring

Know others who would be interested in this job?