[Order ID: 733639]
Responsibility:
- Operations management of Operations Command Centre (OCC)1. Operations management of Operations Command Centre (OCC)
- Manage, operate and maintain the OCC's facility, infrastructure and IT support components such as ICT infrastructure and desktop support
- Monitor and oversee the entire OCC operations and ensure all day-to-day issues and activities are timely addressed
- Manage the delivery of facility and ICT related services by various contractors, ensuring efficient operations management, compliance to policies and standards, and in accordance with SLA
- Maintain an up-to-date OCC IT assets and patch information list, technical diagrams and documented processes for operations, maintenance and systems requests
- Work with various departments on contractual matters, SLA and operations issues
- Work with various parties to participate in matters relating to finance budgeting, contract management, procurement, asset management and audit of OCC and services
- Any other duties assigned.
Requirements:
- Minimum 5 years of relevant IT experience in deploying or/and operating ICT infrastructure and services
- Strong track record and experience in contract and vendor management
- Good experience in end-to-end IT solutioning design and implementation including but not limited to areas such as understanding of business requirements, and managing the change management
- Candidates who possess industry certifications such as Information Technology Infrastructure Library (ITIL), COMIT, CITPM and/or PMP preferred
- BCP/DR knowledge and experience is an added advantage
Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary
To Apply, please kindly email your updated resume to [email protected]
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771
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