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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Crew (Italian Fusion Restaurant)
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Service Crew (Italian Fusion Restaurant)

Nextbeat Singapore Pte. Ltd.

Nextbeat Singapore Pte. Ltd. company logo

Job Descriptions

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • Ensure Cleanliness of the Restaurant Serving Area and Toilet

Job Requirements

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit

Benefits

  • Bonus subject to performance.
  • AL ( 14 Days ).
  • OT most of the time not require but if need we will pay OT when come to work for non opening days.
  • $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

  • Tues - Sat ( 5 working days )
  • Sunday Monday and public holiday ( Off )
  • 11am - 2pm
  • 4:30pm - 10pm

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