Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Hybrid Cloud (hardware + software) background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) team as a GTM Specialist Solutions Architect!
The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.
Key job responsibilities
- Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases.
- Provide advanced technical knowledge to your aligned GTM teams to unblock our customers’ largest and most critical business challenges.
- Along with your extended team, own the technical bar for specialist technical artifacts and standards.
- Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.
- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
- Guide and Support an AWS internal community of technical subject matter experts aligned to your customers.
- Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.
Basic qualifications
- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
- Demonstrated experience working with AWS Hybrid offerings, including Outposts and Local Zones
Preferred Qualifications
- Knowledge of distributed systems design and implementation or equivalent
- Knowledge of large scale automation and workflow management or equivalent
- Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
- Experience working with Go-To-Market motions for a business offering
