Retail Sales Manager

Sales Manager Job Scope and Responsibilities:

1. Manpower Management

- Plan and oversee the manpower for shops and outlets to ensure smooth daily operations.

- Recruit and train new sales staff, covering daily operations and product knowledge.

2. Inventory Control

- Oversee SKU and stock inventory management for each shop/outlet based on their floor plans.

3. Sales Management

- Motivate and lead sales staff to meet their individual and outlet sales targets.

- Organize and plan sales promotions for shops and coordinate with department stores for their

events.

4. Customer Service

- Manage and respond to customer feedback and inquiries.

- Monitor customer feedback and develop strategies to reduce complaints.

5. Market Survey Report

- Analyze competitors’ sales and merchandising strategies.