Job Description
Manage ICT Programmes at the UPTLC/ PD TL
- The ICT Executive will project manage Centre-initiated projects and co-ordinate HQ project roll-outs for schools while ensuring that MOE policies, guidelines and standards are adhered to.
Business Solution and ICT Planning
- The ICT Executive will work with the SH (ICT) on gathering the ICT needs of the Centre and propose solutions that meet the requirements of the Centre’s technical specifications and market pricing of these solutions.
Procurement of ICT/AV Equipment & Services
- The ICT Executive will assist the SH (ICT) in purchasing ICT/AV Equipment & Services based on the Centre’s requirements (through bulk tenders, calling tenders & quotations)
Manage ICT/AV Resources
- The ICT Executive will assist the SH (ICT) in managing the Centre’s ICT/AV resources such as the replacement and condemnation of ICT/AV equipment, and management of inventory and loan of ICT/AV equipment.
Work with other ICT Staff
- The ICT Executive is required to assign work and oversee the Centre’s Technology Assistant (TA), as well as work with other 3rd party/ in-house ICT Trainers and any other ICT support staff at the Centre.
For the Centre
- Oversee Pupil Management, Report Booking, Mass SMS functions, and the e-Learning Portal within the LMS.
- Manage the Centre website and premises booking system.
- Ensure project implementation aligns with MOE policies and standards.
- Provide progress updates on projects to the Senior Head (ICT).
- Prepare documentation and guidelines related to projects.
- Troubleshoot and resolve issues related to SSOE Services, such as login and font problems.
- Collaborate with the Senior Head (ICT) to develop the annual ICT Masterplan.
- Assist in drafting Invitation to Quote (ITQ) specifications, budgets, and AOR forms.
- Facilitate video conferences and webinars using platforms like MS Teams, Zoom, and Google Meet.
- Support hosts, panelists, and trainers during large-scale meetings and events.
Professional Development / Teaching and Learning
- Managing the Centre’s ICT/AV resources such as the replacement and condemnation of ICT/AV equipment, and management of inventory and loan of ICT/AV equipment.
- Design promotional materials, including e-banners, booklet covers, and slides.
- Assist with AV needs, including videography and equipment setup.
- Support users with access issues related to HRMS, VPN, GeBIZ, etc.
- Facilitate video conferencing and webinars, ensuring smooth operations.
Other Tasks
- The ICT Executive will be required to proactively scan the market for technology trends and new technology tools that support Teaching and Learning, and train and update the Centre staff.
- The ICT Executive will be a point of contact with MOE HQ for dissemination and co-ordination of ICT project -matters for schools.
- Raise any issues, concerns and feedback from the Centre on projects initiated by other divisions e.g. ETD so that prompt and effective actions could be taken by ITB to address these concerns and problems early.
- Facilitate video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet, & Skype.
- Support and collaborating with Host, Panelist, Trainer’s, assisting to participants for a large-scale meetings, conference, Special Events and Workshops
Requirements
- Diploma in Information and Communication Technology (ICT) / relevant diplomas relating to ICT principles and applications.
- Preferable to have at least 5 years of ICT working experience in MOE Singapore schools.
- Good ICT Technical knowledge to Configure, Install and Maintain School Owned IT equipment’s of End-User Devices - Hardware & Software.
- Experience in facilitating video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet & Skype, for large-scale meetings, conference, Special Events and Workshops.
- Preferable to have experience in managing contracts for ICT projects, liaising with ICT vendors and project management.
- Good interpersonal, communication, planning, analytical and Ability to multi-task, work both independently and as a team.
- Advanced skills in Post-Production and knowledgeable in variety of video editing software
- Broad experience of IT with understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
- Knowledge in User support including software installation and configuration.
- Able to maintain accurate records of support requests, resolutions, and user interactions using appropriate ticketing systems or knowledge bases.
- Experience in managing and reviewing technical escalation on complex scenarios and incidents.
Working hours
- Mondays to Fridays: 8:30am to 6:00pm, inclusive of 1hr lunch break.
- Service not required on Saturdays, Sundays and gazetted public holidays. However, service may be required on occasional Saturdays (will be compensated with time-off)
Working locations
- (School environment)
Additional info:
- Contract Period: From 21 November 2024 to 20 November 2025
- With option to extend (Discretion)
- This is an outsourced role
If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546
All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i HYPERLINK "https://www.e2i.com.sg/pdpa/"’s PDPA.
Norfadhilah Awang
EA License No. 93C4403
EA Regn. No. R24120699
