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Jobs in Singapore   »   Jobs in Singapore   »   Purchasing / Procurement / Inventory Job   »   Warehouse Customer Service Officer
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Warehouse Customer Service Officer

Flintex Consulting Pte. Ltd.

Flintex Consulting Pte. Ltd. company logo

Mon to Fri 8.30pm to 6pm


Customer Service is to manage the customer services activities within warehouse to meet customer needs.


• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior


Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements



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