Location: Paya Lebar
Period: 12 months
Salary: Up to $3600 + 1 month completion bonus
Job Scope
• Ensure the enquiries and requests received through emails/mails/fax are
responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Other ad hoc duties assigned
Requirement
• Minimum GCE ‘A’ Level and equivalent with minimum 1-2 years of relevant digital communications work experiences
Interested applicants please send your resumes to [email protected]
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
