Our Client:
Our client is one of the market leaders in the beauty and wellness industry in ASEAN and Hong Kong. We are looking for a National Sales Manager to ensure all beauty salon in Singapore meets the company’s desired sales performance, service standard and staff productivity including center operations flow and inventory control.
Job Responsibilities
Sales Management
• Devise sales plan and work closely to coach Centre Managers in achieving their respective sales goals and targets set in meeting the Country’s financial goals.
• Participates in Bi-monthly office AS management meeting to align on performance expectation for each outlet, estimated sales landing, tracking of KPIs (couch occupancy, number of transaction, average transaction value, appointment booking, treatment rendering, staff productivity and etc) and also align with all essential marketing mechanics, operational/logistics
support and education requirement and plan..
• Conducts forecasting of inventory and commitment of target by respective CMs to inculcate ownership mindset and ensure optimum inventory level in supporting sales delivery.
• Monitors sales conversion ie. new consultation, conversion rate and no. of new customer sign up
People Development
• Conducts Manpower planning, allocation and time scheduling to optimize resources & productivity.
• Coaches ground staff with suitable and effective sales ammunitions ie sales kit, consultation skills, role play, sales scripting, telemarketing, induction and on-the-job training to guide and strengthen sales skills of the ground staff instead of being overly dependable on promotion and hard selling approach
Center Operations & Others
• Conducts random checking in ensuring center staff follow the approved SOP on the part of stock management.
• Support marketing team in sales events/road show/seminar/launch activities
Job Requirements
• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, in any field
• Minimum high school qualification and EWI/MLVK/ITEC/CIBTEC certified is an added advantage
• At least 8 years’ experience proven sales record in retail operations and preferably has experience in Salon Management;
• Those with working knowledge in SAP will have an added advantage
• Excellent communication and interpersonal skills
• Highly organized, meticulous, motivated, decisive and a people-oriented team player
• Ability to work & be contactable over the weekends
Registration No: R22104771
EA Licence No: 22C1376
