- Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers
- Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc
- Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
- Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
- As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
