Main Duties and Responsibilities
We are seeking a highly motivated and experienced Banquet Supervisor to join our dynamic team and help us create unforgettable experiences for our guests. The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.
Key Responsibilities
- Oversee all aspects of banquet operations, including planning, organizing, and executing events.
- Ensure smooth and efficient execution of banquets, conferences, and other events.
- Coordinate with various departments (kitchen, housekeeping, engineering) to ensure seamless event delivery.
- Ensure that all team members are briefed on the details of the shift ahead.
- Ensure that all service procedures are carried out in accordance to the SOPs of the resort.
- Recruit, train, and supervise banquet staff, including banquet captains and servers.
- Provide leadership and direction for associates while on duty by offering professional skills and leading by example.
- Develop and maintain high standards of banquet service and performance.
- Address associates’ concerns and provide ongoing support and development.
- Provide administrative support for F&B events, including coordination of banquet services, room setups, and guest lists.
- Facilitate effective communication within the banquet team and with other departments.
- Manage banquet inventory, including food, beverages, and equipment. Not limited to monitoring stock levels and place orders as needed.
- And any other tasks assigned by Banquet Manager.
Job Requirements
- Minimum Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.
- 3 to 5 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be advantageous.
- Energetic, proactive, positive can-do attitude.
- Ability to work under pressure and in a fast-paced environment.
